Returns :

We will accept returns up to 7 days after they have been received for exchange.

All items returned for a refund are subject to a 20% Handling Charge.

Jackets, Kilts and Trews that are made to measure cannot be refunded.

In order to return goods to My Tartan you need to first get a Return Number (an RMA) - you can get this by e-mailing info@mytartan.com. This RMA Number MUST be marked on the outside of the package when returning the product.

Once you have this number you must return the goods within 7 days. The goods must be returned with all the original packaging and documentation and must be packaged in a way which ensures they are not damaged in transit.

We will only accept back goods which have no sign off wear and tear and which arrive at our offices in as new condition.

Once the package is received we will refund onto your credit or debit card the value of the transaction.

Delivery to UK Addresses

My Tartan will dispatch your goods by recognised UK carriers. Goods will normally arrive within 7 Days of receipt of order. Specialist tartans may take longer due to circumstances out with our control.